We are also able to offer patients appointments with a Nurse Practitioner/Doctor at our local hub, situated at Buckland Hospital.  This service is run by Channel Health Alliance (SKCCG Doctors Federation) and commissioned by SKCCCG.

On the 3rd Thursday of every month the Practice is closed for Staff Training 

If you need medical advice when the surgery is closed please dial NHS 111.

NHS 111 is an integrated 24/7 urgent care service.  Calls to NHS 111 from landlines and mobile phones are free and the service is available 24 hours a day, 365 days a year. 

Calls to NHS 111 are handled by a team of highly trained health advisors, supported by experienced clinicians. They use an appropriate clinical assessment system, NHS Pathways, to ask questions to assess and determine the most appropriate course of action without the need for re-triage.  This includes ambulance dispatch, referral to a service within the NHS, referral to an alternative service and advice, reassurance and information, including self-care.

Patients are requested not to phone NHS 111 service for minor illnesses such as colds, sore throats, which are caused by viral infection and cannot be cured by antibiotics. With simple treatments patients normally get better within a 4 - 5 day period.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency. 

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.