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Appointments with Doctor or Practice Nurse

Appointments can be booked up to 3 months in advance. To arrange an appointment please ring the practice and speak to the receptionist during surgery opening hours. 

You can also make an appointment on line – please ask at reception for an on line application form.  The receptionist will explain the procedure.

We will always see a patient in an emergency, but you will not be seen by a doctor of your choice, so please inform the receptionist if you think you have an urgent problem.

For routine non urgent matters, you may see any of the doctors, but you may have to make an appointment well in advance if you wish to see a doctor of your choice. As Monday mornings are usually the busiest time of the week, please avoid telephoning for non- urgent appointments.

As part of the extended GP Service, we are also able to offer the services of a doctor at the GP Hub situated in Buckland Hospital.  This service is available from 08.00 - 20.00 seven days a week depending on the availability of a GP.  It is by appointment only and can be booked either through the surgery or 111 when the Surgery is closed.

Chaperones

Please request a chaperone if you require one and the examining doctor will make the necessary arrangements. It may not be possible for a chaperone to be provided immediately and you may be requested to return for the examination at a mutually convenient time.

Telephone Advice

Please telephone the surgery if you need advice from the doctor or practice nurse. As you can appreciate they may not be able to speak to you immediately. The receptionist will take your details and ask either the on duty doctor or the practice nurse to return your call or ask you to ring back at a convenient time.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

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